I visited wendys on grand river in livonia at *** pm. I ordered a salad without cheese...

GetHuman-orieshel's customer service issue with Wendy's from October 2018

135 similar
0 following
Help with my Wendy's issue
First: share to improve GetHuman-orieshel's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-orieshel to get a Wendy's rep on the line!
Always use the GetHuman Phone tocall Wendy's. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-orieshel may need:
Name on the reservation
The issue in GetHuman-orieshel's own words
I visited wendys on grand river in livonia at *** pm. I ordered a salad without cheese due to a dairy allergy. I got to the window and they said, "the salad comes with cheese, do you still want it?" I replied, "No, I'm allergic to dairy, so, I can't have the cheese," assuming they meant did i want the cheese. I then waited for my salad and it didnt come, so i said, "oh i did want the salad." They ther n told me that they can't make a salad without cheese, that all of their salads have cheese on them. I am super disappointed that this Wendy's does not seem to be capable of making a salad that i can eat. I have never had an issue at any other other Wendy's making me a salad without cheese .We have to
GetHuman-orieshel did not yet indicate what Wendy's should do to make this right.
I have an issue with Wendy's too
How GetHuman-orieshel fixed the problem
We are waiting for GetHuman-orieshel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Wendy's's attention and get better help faster. Tap below to get started.
Having Wendy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Wendy's email you?
This email address isn't valid
Follow this issue
See how GetHuman-orieshel fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-orieshel
Oct 19th, 2018 - 3 mons ago
I have an issue with Wendy's too
Not resolved
Seen by 2 customers so far
Similar issue to 135 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-orieshel started working on this issue
Oct 19th, 2018 1:10am