Please*Wells Fargo**My name is James Matthews Taylor, previous Wachovia and Wells Fargo...

GetHuman1841261's customer service issue with Wells Fargo from December 2018

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Help with my Wells Fargo issue
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The issue in GetHuman1841261's own words
Please*Wells Fargo**My name is James Matthews Taylor, previous Wachovia and Wells Fargo account number *************, Password-El Corosal ****c, User Name IZABAL **** (JENNIE ** TAYLOR may have been a temporary password years ago). You have required an advanced access identification verification security code to access my online account. You evidently have been trying to send the security code to telephone numbers **** and **** I don’t recognize that probably were old broken phones from years past. You won’t send the code numbers via email or to my telephone here in Guatemala, *** ****-****, for security reasons. I am skeptical all your customers live stateside. Accommodation for those who don’t is wanting. No longer able to access my account possibly someone of authority in your organization can help me. Is it feasible to email *****@***.com or fax me a temporary code number so I can salvage for my children what is left of the Holidays or message or write my mail service in Florida at James Taylor *** Walnut Street, *****, Green Cove Springs, FL *****-****, Phone *** ***-****? I also have a local mail service at *** ****-****. I have made multiple attempts to solve this problem with your *** number representatives to no avail. After much irrelevant wasted time trying to sell me auto insurance, medical alerts, auto repairs, TV price cuts, discount shopping certificates, cable TV among other stuff your assistants were not able to assist me. Because of the Holidays or problems with service here or with the increased phone traffic bad reception has aggravated this situation. Listed Wells Fargo fax numbers are nearly impossible to locate. I hope this fax number will route my request to someone who can help me. There will soon be late fees on my Chase credit card and my TV service will be interrupted or cancelled to the chagrin of my three children. I desperately need help with this Catch ** situation. I have not had this problem in ** years. *Thank you. Jim Taylor * help me access my account.

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Wells Fargo

Customer service issue
Reported by GetHuman1841261
Dec 27th, 2018 - 4 years ago
Not resolved
Seen by 60 customers so far
Similar issue to 1971 others
0 customers following this


GetHuman1841261 started working on this issue
Dec 27th, 2018 5:21pm

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