My wife and I have a charge on our joint account that we do not recognize. I went to he...

GetHuman-thevicst's customer service issue with WePay from August 2018

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My wife and I have a charge on our joint account that we do not recognize. I went to he website repay provides to look up fraudulent charges and I put in both mine and my wife's last four of card *s and still nothing came up. I need to find out the origin, or some information, about how this got charged. The charge is only for $* and it says WPY*Saving Carter ***-******* CAUS * Tran Date*Time: ********** **:**:***-$*.**. Even though it is for a small amount, we need to know how and why someone has access to our account. Thanks
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Customer service issue
Reported by GetHuman-thevicst
Aug 28th, 2018 - 4 mons ago
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Seen by 2 customers so far
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GetHuman-thevicst started working on this issue
Aug 28th 2:15pm