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GetHuman847639's customer service issue with WePay from July 2018

Help with my WePay issue
The issue in GetHuman847639's own words
get access to WePay in order to receive a donation from MealTrain. ... WePay is sending my verification number to a wrong phone number, so I can't gain access to my WePay account in order to receive a donation that I desperately need from MealTrain!*WePay Support is not responding to me, and I have submitted * tickets! It's been * days!
The cell phone number that they are using to send a verification code to me is the wrong number. I don't even recognize the number, and I never even put a phone number in.
I need my number on their file changed to my current cell phone number in order so I can receive the verification code to complete my account set up, in order to withdraw my donation from MealTrain.
I'm a new customer. This feels like fraud.
There are no other options on how I can fix this!!!
I have an issue with WePay too
How GetHuman847639 fixed the problem
I e-mailed WEPAY and got a response from the co-founder himself. He was able to remove my old phone number off of my account.
Please help with my WePay issue
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WePay

WePay
Customer service issue
Reported by GetHuman847639
Jul 3rd, 2018 - a yr ago
I have an issue with WePay too
Fixed
GetHuman847639 shared how to fix
Seen by 14 customers so far
Similar issue to 61 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman847639 started working on this issue
Jul 3rd, 2018 10:23pm
GetHuman847639 indicated the issue is not fixed yet.
Jul 5th, 2018 12:49am
GetHuman847639 indicated the issue is not fixed yet.
Jul 5th, 2018 2:08am
GetHuman847639 indicated the issue is not fixed yet.
Jul 5th, 2018 2:03pm
GetHuman847639 indicated the issue is not fixed yet.
Jul 5th, 2018 2:09pm
GetHuman847639 confirmed the issue is fixed. Hooray!
Jul 7th, 2018 2:09pm