When I click on the Waze app that's installed on my iphone, the logo screen appears but...

GetHuman-rosieloi's customer service issue with Waze from October 2018

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The issue in GetHuman-rosieloi's own words
When I click on the Waze app that's installed on my iphone, the logo screen appears but immediately switches back to my desktop. *Needless to say... I was completely lost trying to physically locate where I was supposed to be...obviously I was late. This could be a dangerous situation , especially if you depend on Waze & all your locations to be accessible. *As you know, we as consumers don't write that info down as a rule, actually believe computers are to help us & they'll always work. Uh-huh
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Waze

Customer service issue
Reported by GetHuman-rosieloi
Oct 19th, 2018 - a mon ago
I have an issue with Waze too
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GetHuman-rosieloi started working on this issue
Oct 19th 3:15pm