My mom and I are both delivery drivers for GrubHub and she uses waze a lot. Recently, w...

GetHuman766666's customer service issue with Waze from June 2018

Help with my Waze issue
The issue in GetHuman766666's own words
My mom and I are both delivery drivers for GrubHub and she uses waze a lot. Recently, we had a data overage and we called Verizon to extend our data limit. However, afterwards, when she would try to bring up the customer's address by clicking on the go to navigation arrow in the Grub Hub app, the address isn't automatically inputted for her anymore. She has to manually enter the addresses. So, she uninstalled the GrubHub app and reinstalled, and now, not only are the addresses not coming up automatically, the background map is gone too. What is the best way to fix this? Please let me know.
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Waze

Customer service issue
Reported by GetHuman766666
Jun 9th, 2018 - 10 mons ago
I have an issue with Waze too
Fixed
Seen by 6 customers so far
Similar issue to 274 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman766666 started working on this issue
Jun 9th, 2018 4:03pm
GetHuman766666 indicated the issue is not fixed yet.
Jun 9th, 2018 5:23pm