I have a Microsoft phone. I have installed & used waze on it for several years . Yester...

GetHuman-fcwasosk's customer service issue with Waze from June 2018

Help with my Waze issue
I have a Microsoft phone. I have installed & used waze on it for several years . Yesterday & today when I try to use it when I try to connect it pulls up a screen that says it cannot connect because of no internet connection to check connection & try again. *I do have internet connection -- I am sending this email from my Microsoft phone. *I uninstalled wade app & have re installed it but still get same message each time.*Please tell me what is wrong.*I like waze & have used it often and would like to solve this problem
I trust that Waze will make this right and come up with a resolution that is fair.
Help with my Waze issue
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Waze

Customer service issue
Reported by GetHuman-fcwasosk
Jun 4th, 2018 - 17d ago
I have an issue with Waze too
Fixed
Seen by 5 customers so far
Similar issue to 245 others
0 customers following this
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Timeline
GetHuman-fcwasosk started working on this issue
Jun 4th 8:58pm
GetHuman-fcwasosk indicated the issue is not fixed yet.
Jun 6th 12:34am
GetHuman-fcwasosk indicated the issue is not fixed yet.
Jun 6th 12:37am