Hi there *I’m new to wayfair this last month and have spent quite a bit of money and pl...

GetHuman4872156's Complaint issue with Wayfair from May 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman4872156's own words
Hi there *I’m new to wayfair this last month and have spent quite a bit of money and plan to spend more as I furnish my new home. I’m happy with most of my items, however my white Jacobus task chair by orren Ellis Was definitely not what I expected. I literally sink down each time I sit on it and the screws never went in all the way underneath so I don’t feel it’s safe to sit on. I’m *** lbs when I shift slightly in the chair I feel And hear the chair and brackets grinding and moving around. I can’t imagine if my spouse will sit on it at ***lbs could be a situation. *The screws should have been able to secure in place but also the chair never stays up to the desired level. I like to sit as high as possible and can’t in this chair. It’s poorly made and I paid $***.** For it.. *If someone can let me know through phone or email what may happen next with my account or this item that would be great. (***)***-****

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Wayfair

Complaint issue
Reported by GetHuman4872156
May 26th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 4864 others
0 customers following this

Timeline

GetHuman4872156 started working on this issue
May 26th, 2020 5:47pm
GetHuman4872156 indicated the issue is not fixed yet.
May 26th, 2020 10:17pm

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