On ********* I was told by your representative to donate the defective QUEEN bed set(HE...

GetHuman-etcford's Complaint issue with Wayfair from May 2020

Help with my Wayfair issue
First: share to improve GetHuman-etcford's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-etcford may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman-etcford's own words
On ********* I was told by your representative to donate the defective QUEEN bed set(HEADBOARD AND SIDES) due to Covid and SINCE the boxes had been thrown out. We received the defective bed set the first week of April and had been waiting on the footboard to be delivered. We have been sleeping on the ground waiting for the foot board. I informed the gentleman representing your company that I wanted everything gone and could be picked up on May **,****. He instructed me to donate the items. Now I have an email to print out a form and have everything ready for pick up outside my front door for pickup and to schedule the pick up. I have taken three days off of work and at my wits end with this stupid order.*The condo is small and I do not have the luxury of waiting around for delivery services. The unusable product that we purchased has been donated as suggested by your representative and I want my money back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

GetHuman-etcford did not yet indicate what Wayfair should do to make this right.

How GetHuman-etcford fixed the problem

We are waiting for GetHuman-etcford to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wayfair customer problems.
How Do I Get a Refund from Wayfair?How Do I File a Complaint with Wayfair?How Do I Return Something to Wayfair?How Do I Track My Order with Wayfair?How Do I Cancel My Order with Wayfair?
Do you have a customer issue as well?
We can help you get Wayfair's attention and get better help faster. Tap below to get started.
Having Wayfair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Complaint issue
Reported by GetHuman-etcford
May 22nd, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 4698 others
0 customers following this


GetHuman-etcford started working on this issue
May 22nd, 2020 11:42am

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers