Hi, My name is Lorrie Downs. I have bought quite a bit of furniture from Wayfair recent...

GetHuman4845060's customer service issue with Wayfair from May 2020

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The issue in GetHuman4845060's own words
Hi, My name is Lorrie Downs. I have bought quite a bit of furniture from Wayfair recently because I bought a new house and I'm buying all new furniture. I will need to get new furniture for my bedrooms and office next but I want to solve this one issue first. I bought a sectional couch from you or one of your outlets, ALLModern, Joss & Main, Birch Lane, I can't remember which one because I order a lot of things. I received my new couch last fall, I think it was November. Anyway, the cushion I always sit on and the one next to it is already wearing through. The main cushion I sit on already has holes in it. I had my last couch for ** years and I never seen a single worn spot. *Order info: *Starner Sectional Collection*by Brayden Studio*Order Number: ***********What can you do to replace the cushions of my sectional couch with better quality cushions?

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Customer service issue
Reported by GetHuman4845060
May 20th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 4607 others
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GetHuman4845060 started working on this issue
May 20th, 2020 12:02am