I had spoke to an afficate at Washington Gas about extra charges on my account. I am a...

GetHuman-garnetwr's customer service issue with Washington Gas from October 2018

4 views
 | 
33 similar
 | 
0 following
Help with my Washington Gas issue
First: share to improve GetHuman-garnetwr's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-garnetwr to get a Washington Gas rep on the line!
Always use the GetHuman Phone tocall Washington Gas. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-garnetwr may need:
Account holder name, Account number, and Billing address
The issue in GetHuman-garnetwr's own words
I had spoke to an afficate at Washington Gas about extra charges on my account. I am a senior citizen and I am not supposed to be charged ***.**.deposit. I had agreed to pay the bill off at ***.** at a time. I was informed that that was okay . t*To just get it paid off before cold weather came. I have been lied to and is this the way you treat seniors after I was told other wise then you are very hateful. I don't use much gas thru the summer at all . I want the ***.** dropped and I will maintain my payments. My name Is Garnet Wrenn and my account number is************. Thank you very much. I have scheduled a payment of ***.** on the ** th.
GetHuman-garnetwr did not yet indicate what Washington Gas should do to make this right.
I have an issue with Washington Gas too
How GetHuman-garnetwr fixed the problem
We are waiting for GetHuman-garnetwr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Washington Gas's attention and get better help faster. Tap below to get started.
Having Washington Gas issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Washington Gas email you?
This email address isn't valid
Follow this issue
See how GetHuman-garnetwr fixes it.
This email address isn't valid

Washington Gas

Customer service issue
Reported by GetHuman-garnetwr
Oct 12th, 2018 - a mon ago
I have an issue with Washington Gas too
Not resolved
Seen by 4 customers so far
Similar issue to 33 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-garnetwr started working on this issue
Oct 12th 11:52pm