I had spoke to an afficate at Washington Gas about extra charges on my account. I am a...

GetHuman-garnetwr's customer service issue with Washington Gas from October 2018

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The issue in GetHuman-garnetwr's own words
I had spoke to an afficate at Washington Gas about extra charges on my account. I am a senior citizen and I am not supposed to be charged ***.**.deposit. I had agreed to pay the bill off at ***.** at a time. I was informed that that was okay . t*To just get it paid off before cold weather came. I have been lied to and is this the way you treat seniors after I was told other wise then you are very hateful. I don't use much gas thru the summer at all . I want the ***.** dropped and I will maintain my payments. My name Is Garnet Wrenn and my account number is************. Thank you very much. I have scheduled a payment of ***.** on the ** th.
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Washington Gas

Customer service issue
Reported by GetHuman-garnetwr
Oct 12th, 2018 - 3 mons ago
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GetHuman-garnetwr started working on this issue
Oct 12th, 2018 11:52pm