My Customer service issue with Walmart Product Care Plan from August 2019

Help me with my issue
The issue in GetHuman2718833's own words
I was trying to do something, and ran into a problem.

GetHuman2718833 did not yet indicate what Walmart Product Care Plan should do to make this right.

How GetHuman2718833 fixed the problem
No they still have not fixed my problem. I bought two phones from walmart same day they both cracked badly so my old man sent his in but filed claimes on Both of them. We received the ** dollars back on the gift card and spent all but ** something sense. This was back n april. When I sent my stylo * off two weeks ago there I sent it n off with the wrong label I guess there saying now I spent my ** dollars for that phone. Not compriending that was a ** dollar phone. Not my stylo * . and everyday I talk to someone different and first they sending my gift card three days later I call back and have to argue with them.. Long story short now they saying I spent ***.** back n april. When obviously they just received my stylo two weeks ago. But still I'm not getting my money back.. Its bull stuff.. And just when I think I've got it fixed they come back with another person telling me I've already received that money and it was back n april... How can that be when they don't sent the card to you email until they have confirmation from the fed ex people themselves that it was shipped off. And then received before they send out any money for the phone.. And still I don't have my gift card...
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Walmart Product Care Plan

Customer service issue
Reported by GetHuman2718833
Aug 3rd, 2019 - 3 years ago
Fixed
GetHuman2718833 shared how to fix
Seen by 7 customers so far
Similar issue to 1542 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account

Timeline

GetHuman2718833 started working on this issue
Aug 3rd, 2019 7:14pm
GetHuman2718833 confirmed the issue is fixed. Hooray!
Aug 4th, 2019 8:58am