My Customer service issue with Walmart Product Care Plan from August 2019
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The issue in GetHuman2718833's own words
I was trying to do something, and ran into a problem.
GetHuman2718833 did not yet indicate what Walmart Product Care Plan should do to make this right.
I have an issue with Walmart Product Care Plan too
How GetHuman2718833 fixed the problem
No they still have not fixed my problem. I bought two phones from walmart same day they both cracked badly so my old man sent his in but filed claimes on Both of them. We received the ** dollars back on the gift card and spent all but ** something sense. This was back n april. When I sent my stylo * off two weeks ago there I sent it n off with the wrong label I guess there saying now I spent my ** dollars for that phone. Not compriending that was a ** dollar phone. Not my stylo * . and everyday I talk to someone different and first they sending my gift card three days later I call back and have to argue with them.. Long story short now they saying I spent ***.** back n april. When obviously they just received my stylo two weeks ago. But still I'm not getting my money back.. Its bull stuff.. And just when I think I've got it fixed they come back with another person telling me I've already received that money and it was back n april... How can that be when they don't sent the card to you email until they have confirmation from the fed ex people themselves that it was shipped off. And then received before they send out any money for the phone.. And still I don't have my gift card...
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