I bought the Asurion protection plan when I bought my $*** LG stylo *. Recently, I dro...

GetHuman-rmalgass's customer service issue with Walmart Product Care Plan from November 2018

9 views
 | 
832 similar
 | 
0 following
Help me with my issue
Next: our robot will wait on hold for GetHuman-rmalgass to get a Walmart Product Care Plan rep on the line!
Always use the GetHuman Phone tocall Walmart Product Care Plan. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-rmalgass's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman-rmalgass's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rmalgass may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-rmalgass's own words
I bought the Asurion protection plan when I bought my $*** LG stylo *. Recently, I dropped the phone, cracking the screen, and now pieces of it are falling out. I filed a claim for a replacement on November *th, but none of the three replacement options were the same model as my current (broken) phone, nor were any of them as good quality as mine. The email I got from the Wal-Mart Product Care Team with the instructions and information for filing the claim stated that the replacement options would be of equal or greater value. That is not true. I would like the Walmart Product Care Plan to either offer an LG stylo * or * as a replacement, reimburse me the $***, or let me pay the difference of the $*** stylo * towards the $*** stylo *.
GetHuman-rmalgass did not yet indicate what Walmart Product Care Plan should do to make this right.
I have an issue with Walmart Product Care Plan too
How GetHuman-rmalgass fixed the problem
We are waiting for GetHuman-rmalgass to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Walmart Product Care Plan's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rmalgass fixes it.
This email address isn't valid

Walmart Product Care Plan

Customer service issue
Reported by GetHuman-rmalgass
Nov 27th, 2018 - 9 mons ago
I have an issue with Walmart Product Care Plan too
Not resolved
Seen by 9 customers so far
Similar issue to 832 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rmalgass started working on this issue
Nov 27th, 2018 8:06pm