I sent in my broken phone on May **st. It was received on June *th. I called on the...

GetHuman845517's customer service issue with Walmart Product Care Plan from July 2018

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The issue in GetHuman845517's own words
I sent in my broken phone on May **st. It was received on June *th. I called on the ** th and was told my replacement phone was being shipped. I called on the **st to find out why I hadn't received my phone yet to find out someone there never released the old phone so the new one could be shipped. It was done manually and new phone was supposed to ship ...again. Called on **th to find out why no phone yet to get the run around and find out the replacement phone selected is out of stock but would be in by the **th and then be shipped. Well here we are on July *nd and still no phone.
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Walmart Product Care Plan

Customer service issue
Reported by GetHuman845517
Jul 3rd, 2018 - a yr ago
I have an issue with Walmart Product Care Plan too
Not resolved
Seen by 3 customers so far
Similar issue to 213 others
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Timeline
GetHuman845517 started working on this issue
Jul 3rd, 2018 1:37pm