Grocery Order ************** scheduled for Saturday June ** from * - * pm was not deliv...

GetHuman-lorussel's Complaint issue with Walmart (Canada) from June 2020

Help with my Walmart (Canada) issue
First: share to improve GetHuman-lorussel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lorussel may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-lorussel's own words
Grocery Order ************** scheduled for Saturday June ** from * - * pm was not delivered. However I was charged for it. When I tried to request a refund online I got the following message "Sorry! Items in this order are still on the move and are not eligible for a refund request until progress is complete. For more help, contact us." The order is now * days overdue and is obviously lost. I would like a refund for the entire order since I never received it. The payment was partly through credit card and partly through a gift card. Let me know what further information you require. Thanks

GetHuman-lorussel did not yet indicate what Walmart (Canada) should do to make this right.

How GetHuman-lorussel fixed the problem

We are waiting for GetHuman-lorussel to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Walmart (Canada)'s attention and get better help faster. Tap below to get started.
Having Walmart (Canada) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Walmart (Canada)

Complaint issue
Reported by GetHuman-lorussel
Jun 30th, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 491 others
0 customers following this


GetHuman-lorussel started working on this issue
Jun 30th, 2020 8:24pm