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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-mzourima's own words
Hello,**I ordered a video game online and it said my estimated delivery date was Nov **th. It also said I would only be charged once the item was shipped, and that I would receive a confirmation email when that happens. I’ve already been charged, have not received a confirmation email saying my item has been shipped, and the product has not come to my house yet. ********** is my order number. I need to know the status of my order and why I’ve been charged when the item hasn’t been shipped yet l.
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