My sister is home-bound due to illness in Wallaceburg, Ontario. She has had your produ...

GetHuman-crothera's customer service issue with Walmart (Canada) from August 2018

Help with my Walmart (Canada) issue
The issue in GetHuman-crothera's own words
My sister is home-bound due to illness in Wallaceburg, Ontario. She has had your products shipped*delivered to her home for years. Problem is now that she is receiving unwanted pick up emails which she cannot do instead of products being shipped. What has happened on-line that has switched her order to pick-up from shipping? And how does she get back to shipping as the choice? Her order * is ***********. Her name is Pamela Rothera. This has occurred more than once. We have called all contact numbers without satisfaction. Can we cancel her Walmart account & reapply to possibly reset to shipping.
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Walmart (Canada)

Customer service issue
Reported by GetHuman-crothera
Aug 28th, 2018 - 3 mons ago
I have an issue with Walmart (Canada) too
Fixed
Seen by 7 customers so far
Similar issue to 150 others
0 customers following this
Items needed
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Email address on the account (if applicable)
Timeline
GetHuman-crothera started working on this issue
Aug 28th 3:56pm
GetHuman-crothera indicated the issue is not fixed yet.
Aug 28th 3:57pm
GetHuman-crothera indicated the issue is not fixed yet.
Aug 29th 11:55am
GetHuman-crothera indicated the issue is not fixed yet.
Aug 29th 10:37pm
GetHuman-crothera indicated the issue is not fixed yet.
Sep 1st 1:21pm