You did not deliver my phone today. I was not able to log on or change my password. Y...

GetHuman-ljackhun's customer service issue with Wall Street Journal from December 2018

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The issue in GetHuman-ljackhun's own words
get the on line version which was offred supposedly today, but was total ******** response as was not. ... You did not deliver my phone today. I was not able to log on or change my password. You idiots did not recognize my address. I am pissed as I have been a subscriber for well over ** years and pissed away an hour trying to get on line version which would not recognize my name or number address. No stores had Saturday edition what kind of **** house are you running?. To make it "right" -you have got to be kidding....how about delivering the **** paper and crediting my account for Sat edition and any others you have failed to deliver in recent days.
I spent an hour stopping at places to see if they had the paper, and pissed away another hour with you messed up on line service.
Deliver the **** paper and credit me for those I am not getting. When you can be out serviced by the LA Times and Orange County REgister you have to be incompetent to the extreme.
I have been reading the WSJ since I was **, except for * years in Navy, I am ** you bright guys figure it out.
Read above. Jesussss.
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Wall Street Journal

the **** newspaper
Customer service issue
Reported by GetHuman-ljackhun
Dec 30th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 431 others
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GetHuman-ljackhun started working on this issue
Dec 30th, 2018 2:51am