In a nutshell: One of the biggest concerns many travelers have about going on vacation is having mail, packages, and newspapers building up while they're away. This could result in several potential problems, including it being a sign to criminals that no one is home. If you have a subscription to the physical paper version of the Wall Street Journal, here are tips for how to put a vacation hold while you're away.
One of the biggest concerns many travelers have about going on vacation is having mail, packages, and newspapers building up while they're away. This could result in several potential problems, including it being a sign to criminals that no one is home. If you have a subscription to the physical paper version of the Wall Street Journal, here are tips for how to put a vacation hold while you're away.
Visit the website of the Wall Street Journal.
Scroll all the way down on the Wall Street Journal homepage until you find the "Customer Service" line. It's below "WSJ Membership" and above "Ads," and it has a down-pointing arrow to its right.
Click on the down-pointing arrow to the right of "Customer Service." This will cause the menu to expand.
Click on "Customer Center" under the "Customer Service" section.
Scroll down until you find a "Customer Service" link in white lettering.
Click on the "Customer Service" link, which will take you to the "Contact Us" page. You can either sign in or click the "I Don't Have An Account" box. For the purposes of this article, click on "I Don't Have An Account."
Look for the line that says "Visit the Help Center for Frequently Asked Questions." It's at the top of the page above "Contact Information." "Help Center" should be a link. Click on this when you find it.
Locate the "Search" box toward the top of the "Help Center" page. It says "Search" and has a magnifying glass icon to its right.
Click on the "Search" box. This will cause the cursor to blink and your phone's keyboard to appear. Type the phrase "Vacation," but don't press the return button on your phone's keyboard.
There will likely be only one search result that appears: "Suspend/Resume Delivery." If it appears, click on it. This will display information about the topic.
Read the information under "Suspend/Resume Delivery."
Follow the instructions under "Suspend/Resume Delivery." If you're unable to pause your physical paper delivery, please proceed to Step 13.
If you couldn't pause your paper delivery subscription, it's best to contact the Wall Street Journal customer service team. Let the representative know what you've already tried doing to rectify the situation. They can provide information about what you can try next, or they may be able to pause it for you.
Once you know you want to put your Wall Street Journal subscription on hold until you return from vacation, it's a good idea to start the process. It checks one more task off your list to complete before you leave.
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