Hello, my name is Courtney Madeira, and my husband and I moved on June **. We switched...

GetHuman-madeirac's customer service issue with Wall Street Journal from August 2018

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The issue in GetHuman-madeirac's own words
Hello, my name is Courtney Madeira, and my husband and I moved on June **. We switched our WSJ delivery address soon afterwards but have yet to receive our printed version. **I spoke to our new apartment complex's office staff, thinking that we were not receiving papers due to the fact that our new complex has key-fob access doors. Maybe the WSJ was being delivered to the front desk or our mailbox? Sadly, they had not received anything in the office, so now I am trying to figure out how to have our paper that we have been missing for a month delivered to our door.** The office staff at our new apartment complex said that the WSJ delivery person could be given access to our building, so he could deliver our paper to our doorstep. Please help me to clarify if this is correct and where our paper has been going as we have still been charged our usual amount. **Account Information: *****@***.com*Password: honeymoon

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Wall Street Journal

Customer service issue
Reported by GetHuman-madeirac
Aug 9th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 154 others
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GetHuman-madeirac started working on this issue
Aug 9th, 2018 4:48pm

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