Cant find a decent email address to reply to a story about freezing up computers and pa...
GetHuman-wledwar's customer service issue with Wall Street Journal from June 2018
Help with my Wall Street Journal issue
First: share to improve GetHuman-wledwar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wledwar's next move: talk to Wall Street Journal when they open (we'll send a note).
Wall Street Journal's call center is closed now. We will text or email GetHuman-wledwar when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-wledwar can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-wledwar may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman-wledwar's own words
Cant find a decent email address to reply to a story about freezing up computers and paying ransoms. That is for stupid people. Smart people with security concerns have gone to unix type computer systems long ago that prevent these types of attack. The reason the government and corporate America still use windows based software is they are greedy, selfish, and stupid. Linux desktop software, for example, is free. Professional linux server systems are immune to almost all attack, and a lot less money to purchase, set up, operate, and maintain. There is absolutely no reason all these computer hacking issues should be happening except for the sheer ignorance and fear of change our short buss bosses and leaders exhibit. Sorry to use your support email. Could not find another one.
GetHuman-wledwar did not yet indicate what Wall Street Journal should do to make this right.
I have an issue with Wall Street Journal too
How GetHuman-wledwar fixed the problem
We are waiting for GetHuman-wledwar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.