I contacted Walgreens regarding a fax issue between the local store and my doctor. I re...

GetHuman-rdhibbs's Complaint issue with Walgreens from October 2020

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The issue in GetHuman-rdhibbs's own words
I contacted Walgreens regarding a fax issue between the local store and my doctor. I received an email from Walgreens stating I would have a contact from you with * business days. It has now been almost * weeks and NO RESPONSE. I sent another reply * days ago and still nothing.**This has really surprised me, I guess because I believed you to be better than this. Am I mistaken?**The email string is enclosed.*Ray Hibbs*From: Ray Hibbs ******@***.com* Sent: Wednesday, September **, **** *:** AM To: Consumer Relations ******@***.com* Subject: Re: We value your comments. * ref:***D**KXhO.*****a**IDXY:ref **Good morning! * *It has now been a few weeks and I have not heard from anyone as I expected per your letter below. I am just following up.... * * *Sent from my iPhone * ** On Sep **, ****, at *:** AM, Consumer Relations ******@***.com* ******@***.com* wrote: * * ********** * * Raymond Hibbs * **** Trent Place, * Pleasant View* TN, ***** * * Dear Raymond Hibbs, * * I would like to thank you: for taking your time, to contact our corporate offices* regarding your, recent, experience. We appreciate hearing from our customers, and valued all comments received. * * I would like to assure you, that: Your feedback has been documented (and forwarded) to the appropriate, department* for review. * Please, bear in mind: * * A member of management will properly, address your concerns. * * * You will be contacted, within two (business) days, with additional clarity* in response to a resolution. * * Walgreens is committed to helping our customers get, stay (and live) well* and we hope to continue earning your loyalty. * * I have included your case number: ************ for your reference, should you have any questions. * * Best Regards, * * Leah Doss * Consumer Relations* Specialist * Walgreen Co.* Centralized Services * ref:***D**KXhO.*****a**IDXY:ref

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Walgreens

Complaint issue
Reported by GetHuman-rdhibbs
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 511 others
0 customers following this

Timeline

GetHuman-rdhibbs started working on this issue
Oct 2nd, 2020 2:58pm
GetHuman-rdhibbs indicated the issue is not fixed yet.
Oct 4th, 2020 1:10am
GetHuman-rdhibbs indicated the issue is not fixed yet.
Oct 4th, 2020 1:11am

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