I ordered a radiator on **.**.** The item is Mainstays ****W Mechanical Oil Filled El...

GetHuman1247573's customer service issue with WalMart from January 2021

Help with my WalMart issue
The issue in GetHuman1247573's own words
I ordered a radiator on **.**.** The item is Mainstays ****W Mechanical Oil Filled Electric Radiator Heater, WSH**O*ABB, Black.*This past weekend, it stopped working properly (temperature control no longer adjusts). I just looked up the item online and it says it is returnable up to Dec. **, ****. Since this is such a short time after the expiration of the return window, I am wanting Walmart to take this defective unit back. I hardly used it during the * months I had it. Can you please help? Thank you! I spend a lot of money at Walmart year round and hope that they will honor this.

GetHuman1247573 did not yet indicate what WalMart should do to make this right.

How GetHuman1247573 fixed the problem
The Get Human wait time was so long, I finally picked up the phone myself and got through to Walmart and got the issue resolved. The Get Human connection finally came through, but after * hours. That was way too long for me.
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WalMart

Customer service issue
Reported by GetHuman1247573
Jan 4th, 2021 - 3 months ago
Fixed
GetHuman1247573 shared how to fix
Seen by 20 customers so far
Similar issue to 4103 others
0 customers following this
Items needed
Your order number
Your Billing Address
Email address on the account (if applicable)
Order number
Billing address

Timeline

GetHuman1247573 started working on this issue
Jan 4th 5:17pm
GetHuman1247573 confirmed the issue is fixed. Hooray!
Jan 4th 10:50pm