My pay check is direct deposit on my walmart prepaid master card. As soon as it deposit...

GetHuman814811's customer service issue with WalMart MoneyCard from June 2018

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The issue in GetHuman814811's own words
Access my paycheck that was direct deposited ... My pay check is direct deposit on my walmart prepaid master card. As soon as it deposited thursday i try to use card for bills and it says my account is blocked. So i call number on back of card. Person there pulls up my account info and says "suspicious activity" i looked online at all the transactions i made....nothing was "suspicious" . she said for me to email copy of I.D. so i did then they tell me it will take * days . this seems illegal to keep me from my own paycheck. Its been * days and still cant access. What do i do?
I am unable to buy food. I have went hungry without food because of this block on my walmart money card and now my rent is past due
Removing the block on my card and giving me access to my own money. Something is very wrong here and i have retained a lawyer.
Walmart customer ** years.
I have spoke to * different foreign women via the number on back of card and have exchanged conversation via FB messaging with green dot customer service. I complied and emailed copy of ID as instructed
I have an issue with WalMart MoneyCard too
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WalMart MoneyCard

Prepaid mastercard debit
Customer service issue
Reported by GetHuman814811
Jun 24th, 2018 - a yr ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 29 customers so far
Similar issue to 1471 others
0 customers following this
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman814811 started working on this issue
Jun 24th, 2018 1:05am
GetHuman814811 shared this issue with friends on Facebook
Jun 24th, 2018 1:05am
GetHuman814811 indicated the issue is not fixed yet.
Jun 24th, 2018 2:07am
GetHuman814811 indicated the issue is not fixed yet.
Jun 24th, 2018 2:16am
GetHuman814811 indicated the issue is not fixed yet.
Jun 25th, 2018 1:10pm