hello,*My question is : I booked a flight from Marseille to Malaga for the *st of Augus...

GetHuman5044725's customer service issue with Vueling Airlines from July 2020

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The issue in GetHuman5044725's own words
hello,*My question is : I booked a flight from Marseille to Malaga for the *st of August for my Mum and me. The problem is that my mother is an elderly lady and it would be wise to not let her travel due to the pandemic. However, I wish to travel myself. How can I refund her ticket without me losing my ticket (as they are both linked). *I have tried to get a refund however I am scared to do it online just in case I accidentally cancel both the tickets. I do have a short letter by a doctor that I could prove for my mother not to travel. (Would I need to prove this? * Where would I need to send it?).

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Vueling Airlines

Customer service issue
Reported by GetHuman5044725
Jul 8th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1091 others
0 customers following this


GetHuman5044725 started working on this issue
Jul 8th 8:46pm