Avoid Vueling at all costs

GetHuman-robsabi's customer service issue with Vueling Airlines from July 2019

Help with my Vueling Airlines issue
The issue in GetHuman-robsabi's own words
Obtain compensation to offset the cost of an alternative flight ... Obtain compensation for cancelled Vueling flight when left stranded at Barcelona Airport. The alternative flight offered by Vueling was four days later!
I want compensation for the lousy customer service at Barcelona and to offset the cost of an alternative flight
I have spoken on several occasions to custmer services who speak varying degrees of English but Vueling has now rejected my claim without giving a full explanation
How GetHuman-robsabi fixed the problem
I tried calling Customer Services again and spoke to someone with better English. She confirmed that she could identify the flight and passenger but that a different booking reference had been allocated by Vueling when this part of the booking had been transferred to them by Iberia. A claim has now been filed and acknowledged but we don't yet have the compensation.
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How Do I Request a Refund from Vueling Airlines?How Do I Cancel a Flight for Vueling Airlines?What Do I Do If My Baggage Is Lost on Vueling Airlines?
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Vueling Airlines

Flight from Barcleona to Gatwick
Customer service issue
Reported by GetHuman-robsabi
Jul 23rd, 2019 - 2 years ago
Fixed
GetHuman-robsabi shared how to fix
Seen by 57 customers so far
Similar issue to 2578 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Itinerary number

Timeline

GetHuman-robsabi started working on this issue
Jul 23rd, 2019 2:56pm
GetHuman-robsabi indicated the issue is not fixed yet.
Jul 23rd, 2019 2:57pm
GetHuman-robsabi indicated the issue is not fixed yet.
Jul 24th, 2019 7:59am
GetHuman-robsabi indicated the issue is not fixed yet.
Jul 24th, 2019 4:26pm
GetHuman-robsabi indicated the issue is not fixed yet.
Jul 24th, 2019 4:26pm
GetHuman-robsabi confirmed the issue is fixed. Hooray!
Jul 26th, 2019 3:37pm