GetHuman-robsabi's customer service issue with Vueling Airlines from July 2019
Help with my Vueling Airlines issue
The issue in GetHuman-robsabi's own words
Obtain compensation to offset the cost of an alternative flight ... Obtain compensation for cancelled Vueling flight when left stranded at Barcelona Airport. The alternative flight offered by Vueling was four days later!
I want compensation for the lousy customer service at Barcelona and to offset the cost of an alternative flight
I have spoken on several occasions to custmer services who speak varying degrees of English but Vueling has now rejected my claim without giving a full explanation
I have an issue with Vueling Airlines too
How GetHuman-robsabi fixed the problem
I tried calling Customer Services again and spoke to someone with better English. She confirmed that she could identify the flight and passenger but that a different booking reference had been allocated by Vueling when this part of the booking had been transferred to them by Iberia. A claim has now been filed and acknowledged but we don't yet have the compensation.
Please help with my Vueling Airlines issue
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