I was robbed and I lost all of my documents passport and NIE, Im Bolivian and my Consul...
GetHuman-carlitad's customer service issue with Vueling Airlines from March 2019
Help with my Vueling Airlines issue
First: share to improve GetHuman-carlitad's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-carlitad's next move: talk to Vueling Airlines when they open.
Vueling Airlines's call center is closed now. We will send GetHuman-carlitad a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-carlitad may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Itinerary number
The issue in GetHuman-carlitad's own words
I was robbed and I lost all of my documents passport and NIE, Im Bolivian and my Consulate don't give us any emergency passport , just a certificate that accredited my identity and said that my passport was lost. *I have the complain at the police station and my certificate that my passport is on progress. * I have a fly from Malaga to Barcelona on **th of April , so the question is if with all those backup documents and maybe de ID from my country or a passport already expired on September ** I can abord the plain for travel inside Spain?
GetHuman-carlitad did not yet indicate what Vueling Airlines should do to make this right.
I have an issue with Vueling Airlines too
How GetHuman-carlitad fixed the problem
We are waiting for GetHuman-carlitad to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.