I bought a sim card in Italy and I used data in geneva which was not part of the plan...

GetHuman-rhiannzh's customer service issue with Vodafone from August 2018

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The issue in GetHuman-rhiannzh's own words
I bought a sim card in Italy and I used data in geneva which was not part of the plan. So I was charged but now i do not know how to pay for any of these charges. *I have been trying to figure this out for about * weeks but now I have been charged ** more euro because I have not been able to pay to previous charges.*This is not fair.*How do I get in contact with someone who speaks English and will be able to help sort this out?
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Customer service issue
Reported by GetHuman-rhiannzh
Aug 25th, 2018 - 4 mons ago
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GetHuman-rhiannzh started working on this issue
Aug 25th 1:08am