Hello.*I have a problem cancelling an account in Berlin.*My client number: Kd.Nr...

GetHuman-nutabica's Cancel service issue with Vodafone (Germany) from December 2020

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Hello.*I have a problem cancelling an account in Berlin.*My client number: Kd.Nr. ************ VK ********** Rg.Nr. *************I have cancelled my account as it has been replaced by a new service on a new name but the automatical withdrawal is still been taken from my account.*It should have stoped in November, but it was still taken (-**,** EUR) and now again for December.*So we have been paying twice for the same house, even after informing vodafone that we wanted to change.*I ask you to stop the withdrawal and to reimburse the months of November and December to my account:*DE*********************Please let me know what the situation is,*Thanks

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Vodafone (Germany)

Cancel service issue
Reported by GetHuman-nutabica
Dec 9th, 2020 - 3 years ago
I have an issue with Vodafone (Germany) too
Not resolved
Seen by 20 customers so far
Similar issue to 251 others
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Timeline

GetHuman-nutabica started working on this issue
Dec 9th, 2020 9:47am
GetHuman-nutabica indicated the issue is not fixed yet.
Dec 15th, 2020 2:39pm