Hello. I purchased a CallYa pre-paid SIM card while in Germany. I went to register th...

GetHuman1055117's customer service issue with Vodafone (Germany) from August 2018

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Help with my Vodafone (Germany) issue
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The issue in GetHuman1055117's own words
Get it activated before my trip to Europe ... Hello. I purchased a CallYa pre-paid SIM card while in Germany. I went to register the SIM card and I got an error on the site so I closed the browser. Now I try to go back and register it, it says the phone number is invalid. I really need some help to figure out how to get my card activated so I can use it while I am vacationing in Europe. The phone number is ***** *******. The SIM is **************. I will also be back in Germany for a business trip and can go to a Vodafone store if that is a better solution to do the registration and identification. Thank you.
Every phone number they give me for help is out of service. They say they will call me but no one calls me. I do not speak German and the sites are all in German.
Someone please call me and help, *-***-***-****.**Why do I keep getting e-mails asking if this is fixed if no one is calling me. Either just tell me that you will not help me so I can tell the world not to buy a pre-paid SIM card from Callya or help me.
I am new and never thought it would be so difficult
Just wishful thinking that someone would help me.
I have an issue with Vodafone (Germany) too
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Vodafone (Germany)

Prepaid SIM card from Callya bought at Vodafone in Germany
Customer service issue
Reported by GetHuman1055117
Aug 30th, 2018 - 10 mons ago
I have an issue with Vodafone (Germany) too
Fixed
Seen by 13 customers so far
Similar issue to 144 others
0 customers following this
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman1055117 started working on this issue
Aug 30th, 2018 12:33pm
GetHuman1055117 indicated the issue is not fixed yet.
Aug 30th, 2018 2:55pm
GetHuman1055117 indicated the issue is not fixed yet.
Aug 30th, 2018 3:20pm
GetHuman1055117 indicated the issue is not fixed yet.
Aug 30th, 2018 11:17pm
GetHuman1055117 indicated the issue is not fixed yet.
Aug 30th, 2018 11:21pm
GetHuman1055117 indicated the issue is not fixed yet.
Aug 31st, 2018 3:49pm
GetHuman1055117 indicated the issue is not fixed yet.
Aug 31st, 2018 3:50pm
GetHuman1055117 indicated the issue is not fixed yet.
Aug 31st, 2018 3:52pm
GetHuman1055117 indicated the issue is not fixed yet.
Aug 31st, 2018 3:53pm
GetHuman1055117 indicated the issue is not fixed yet.
Aug 31st, 2018 3:53pm