My number is **********. I took this contract at Makro Cornubia Durban last month. Th...
GetHuman3787732's customer service issue with Vodacom from October 2019
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The issue in GetHuman3787732's own words
My number is **********. I took this contract at Makro Cornubia Durban last month. This number that was allocated to me is clearly a recycled number as confirmed with both the desk at Makro who says they receive many similar complaints as your contact centre. I am received calls*messages from debt collectors obviously looking for the previous owner of this number which is extremely troubling and causing problems at my work. I had to resort to not inserting this sim card in my phone and not a single person have I given this number to. I am now paying for a service that I can't enjoy!!!! I lodged a complaint with Vodacom Gateway who informed that I will get a call from customer care. All I got was a ref no. and a message today saying query resolved. Query resolved, my ***!!!! I need urgent assistance or I'll have to contact the CEO of Vodacom S.A or stop paying for something I can't use.
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