I bought a new kika * about * weeks ago. Without even using it I received a message, st...

GetHuman-buddyb's customer service issue with Vodacom from October 2018

Help with my Vodacom issue
The issue in GetHuman-buddyb's own words
I bought a new kika * about * weeks ago. Without even using it I received a message, storage extremely low, so I bought a new memory card which my phone refused to access. Went to a four different shops and finally found one with a technician. He battled to open the files, but eventually did. Since then I get a message that all my airtime is gone. I jhave not even made one call yet. It had R**,**. The problems are not something that I could possibly resolve myself. I do not use data except at home Via my WiFi, as I have a landline. Please advise as each time I have to go to a technician, it costs me and the reason I bought a cheapish phone as I cannot afford anything better and I do not require anything fancy. Thanks Cynthia
GetHuman-buddyb did not yet indicate what Vodacom should do to make this right.
I have an issue with Vodacom too
How GetHuman-buddyb fixed the problem
We are waiting for GetHuman-buddyb to fix the problem and share the solution with the rest of us customers.
Please help with my Vodacom issue
Do you have a customer issue as well?
We can help you get Vodacom's attention and get better help faster. Tap below to get started.
Having Vodacom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Vodacom email you?
This email address isn't valid

Vodacom

Customer service issue
Reported by GetHuman-buddyb
Oct 11th, 2018 - a mon ago
I have an issue with Vodacom too
Fixed
Seen by 2 customers so far
Similar issue to 221 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-buddyb started working on this issue
Oct 11th 5:39am
GetHuman-buddyb indicated the issue is not fixed yet.
Oct 12th 10:36am