I bought a new kika * about * weeks ago. Without even using it I received a message, st...

GetHuman-buddyb's customer service issue with Vodacom from October 2018

2 views
 | 
221 similar
 | 
0 following
Help with my Vodacom issue
GetHuman-buddyb's next move: call Vodacom.
The best way to get your problem resolved is to tap the button below to start calling Vodacom. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-buddyb's own words
I bought a new kika * about * weeks ago. Without even using it I received a message, storage extremely low, so I bought a new memory card which my phone refused to access. Went to a four different shops and finally found one with a technician. He battled to open the files, but eventually did. Since then I get a message that all my airtime is gone. I jhave not even made one call yet. It had R**,**. The problems are not something that I could possibly resolve myself. I do not use data except at home Via my WiFi, as I have a landline. Please advise as each time I have to go to a technician, it costs me and the reason I bought a cheapish phone as I cannot afford anything better and I do not require anything fancy. Thanks Cynthia
GetHuman-buddyb did not yet indicate what Vodacom should do to make this right.
How GetHuman-buddyb fixed the problem
We are waiting for GetHuman-buddyb to fix the problem and share the solution with the rest of us customers.
Do you have a customer issue as well?
We can help you get Vodacom's attention and get better help faster. Tap below to get started.
Having Vodacom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-buddyb fixes it.
This email address isn't valid

Vodacom

Customer service issue
Reported by GetHuman-buddyb
Oct 11th, 2018 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 221 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-buddyb started working on this issue
Oct 11th, 2018 5:39am
GetHuman-buddyb indicated the issue is not fixed yet.
Oct 12th, 2018 10:36am