I bought a new kika * about * weeks ago. Without even using it I received a message, st...

GetHuman-buddyb's customer service issue with Vodacom from October 2018

Help with my Vodacom issue
The issue in GetHuman-buddyb's own words
I bought a new kika * about * weeks ago. Without even using it I received a message, storage extremely low, so I bought a new memory card which my phone refused to access. Went to a four different shops and finally found one with a technician. He battled to open the files, but eventually did. Since then I get a message that all my airtime is gone. I jhave not even made one call yet. It had R**,**. The problems are not something that I could possibly resolve myself. I do not use data except at home Via my WiFi, as I have a landline. Please advise as each time I have to go to a technician, it costs me and the reason I bought a cheapish phone as I cannot afford anything better and I do not require anything fancy. Thanks Cynthia
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Customer service issue
Reported by GetHuman-buddyb
Oct 11th, 2018 - 3 mons ago
I have an issue with Vodacom too
Seen by 2 customers so far
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GetHuman-buddyb started working on this issue
Oct 11th, 2018 5:39am
GetHuman-buddyb indicated the issue is not fixed yet.
Oct 12th, 2018 10:36am