Ordered tickets on May *. My total is $***. * tickets for October **. Tampa Bay at Atla...

GetHuman1008269's customer service issue with Vivid Seats from October 2018

Help with my Vivid Seats issue
The issue in GetHuman1008269's own words
Ordered tickets on May *. My total is $***. * tickets for October **. Tampa Bay at Atlanta Falcons. *:** pm. I cannot remember if both tickets were put on same credit card. Discover only shows $*** dollars being paid for one ticket. Thank you.
GetHuman1008269 did not yet indicate what Vivid Seats should do to make this right.
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How GetHuman1008269 fixed the problem
I was advised by credit card company to try myself to get resolution, didn't talk to anyone. Sent emails about my situation. Took * days to get response. They were not willing to give refund. Contacted my credit card company and started dispute. A **** shame.
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Vivid Seats

Customer service issue
Reported by GetHuman1008269
Oct 12th, 2018 - a mon ago
I have an issue with Vivid Seats too
Fixed
GetHuman1008269 shared how to fix
Seen by 3 customers so far
Similar issue to 171 others
0 customers following this
Items needed
Order number
Name on Account
Email on account
Event name and time
Phone number on account
Current address
Home and billing address
Timeline
GetHuman1008269 started working on this issue
Oct 12th 2:02am
GetHuman1008269 confirmed the issue is fixed. Hooray!
Oct 13th 4:20am