I purchased tickets for the WRONG date and it is at a different location totally. Also...

GetHuman702313's customer service issue with Vivid Seats from May 2018

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The issue in GetHuman702313's own words
I purchased tickets for the WRONG date and it is at a different location totally. Also I did not receive any email confirmation or order number at all.**My phone number is ***-***-**** Greg Paterson and I tried to order * tickets to Jeff Dunham at Avalon Ballroom Theatre at Niagara Fallsview Casino Resort - Niagara Falls, ON, CA but when I call vivid CS number it says I have an order atSoaring Eagle Casino and Resort - Mount Pleasant, MI.**My credit card got charged and again not confirmation to my email or nothing. This was *days ago and I cannot get in touch with a live person.
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Vivid Seats

Customer service issue
Reported by GetHuman702313
May 20th, 2018 - 6 mons ago
I have an issue with Vivid Seats too
Fixed
Seen by 3 customers so far
Similar issue to 38 others
0 customers following this
Items needed
Order number
Name on Account
Email on account
Event name and time
Phone number on account
Current address
Home and billing address
Timeline
GetHuman702313 started working on this issue
May 20th 8:29pm
GetHuman702313 indicated the issue is not fixed yet.
May 20th 9:38pm