So I need to recover my account and the only way to do it is to get a new password. The...

GetHuman-jmolin's account recovery issue with Vivid Seats from April 2018

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The issue in GetHuman-jmolin's own words
So I need to recover my account and the only way to do it is to get a new password. The problem is whenever I try to create a new password by clicking on the reset password option and entering my email, i never receive the link in my email. I thought it was my email at first but I receive other emails from other people regularly with no problems. So I kept trying to reset my password with no luck because i never get the email with the link from vivid seats despite it tellng me i did. I have bought two tickets for upcoming concerts for almost ($***) and now i cant access them to print them out because I can't access my account *:(. I've been trying to contact them but they haven't answered..I don't know what to do.
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Vivid Seats

account recovery issue
Reported by GetHuman-jmolin
Apr 26th, 2018 - a yr ago
I have an issue with Vivid Seats too
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Seen by 4 customers so far
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Timeline
GetHuman-jmolin started working on this issue
Apr 26th, 2018 12:48am