So I need to recover my account and the only way to do it is to get a new password. The...

GetHuman-jmolin's Recover account issue with Vivid Seats from April 2018

8 views | 682 similar | 0 following
Help with my Vivid Seats issue
First: share to improve GetHuman-jmolin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jmolin's next move: call Vivid Seats.
The best way to get your problem resolved is to tap the button below to start calling Vivid Seats. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jmolin may need:
Order number, Name on Account, Email on account, Event name and time, Phone number on account, Current address, and Home and billing address
The issue in GetHuman-jmolin's own words
So I need to recover my account and the only way to do it is to get a new password. The problem is whenever I try to create a new password by clicking on the reset password option and entering my email, i never receive the link in my email. I thought it was my email at first but I receive other emails from other people regularly with no problems. So I kept trying to reset my password with no luck because i never get the email with the link from vivid seats despite it tellng me i did. I have bought two tickets for upcoming concerts for almost ($***) and now i cant access them to print them out because I can't access my account *:(. I've been trying to contact them but they haven't answered..I don't know what to do.

GetHuman-jmolin did not yet indicate what Vivid Seats should do to make this right.

How GetHuman-jmolin fixed the problem

We are waiting for GetHuman-jmolin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Vivid Seats's attention and get better help faster. Tap below to get started.
Having Vivid Seats issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jmolin fixes it.
This email address isn't valid

Vivid Seats

Recover account issue
Reported by GetHuman-jmolin
Apr 26th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 682 others
0 customers following this


GetHuman-jmolin started working on this issue
Apr 26th, 2018 12:48am

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians