I have not received payment for the last two weeks, ending April **th and May *st. I h...

GetHuman-renatede's customer service issue with Virginia Employment Commission from May 2021

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The issue in GetHuman-renatede's own words
I have not received payment for the last two weeks, ending April **th and May *st. I have filed via phone twice for my continued weekly benefits---and then online on gov*go website and received confirmation numbers for both weeks when I filed online. Then I tried to start an entire new claim, based upon a letter I received saying I needed to "refile" for the year. However when I tried to file a brand new claim, the Gov*go site says the following "Submission error **** PEUC was automatically filed by the system for the provided SSN. There is no need to submit a **** PEUC claim at this time. Please file your continued weekly claim for benefits or contact the VEC call center at *-***-***-**** if you need further assistance." *I called, and pressed option * when prompted and there is nothing- no ringing, no holding, no person. Please help? thank you

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Virginia Employment Commission

Customer service issue
Reported by GetHuman-renatede
May 7th, 2021 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 1280 others
0 customers following this


GetHuman-renatede started working on this issue
May 7th, 2021 5:19pm

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