I can't get through to the Harrisonburg dmv.. It has been busy all day and I started ca...

GetHuman-jonnimoe's customer service issue with Virginia Department of Motor Vehicles (DMV/RMV) from June 2019

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The issue in GetHuman-jonnimoe's own words
I can't get through to the Harrisonburg dmv.. It has been busy all day and I started calling around *:** am and have called more than **** times probably. It is now *:** pm and it still is ringing busy.... I am a single mom that works * sometimes * days a week. It's annoying.. I tried to sign in to my online account that I didn't even know I had. Asked me for a pin. I don't know what that pin is. Also asked me a bunch of security questions about my youngest child... I don't know when this was created as I now have * children. I feel extremely frustrated. I just wanted to know what I needed to do and or bring in order to get my license back. I haven't had one In like * years. I have a lot of kids. I work a lot. No license. So going to the dmv with all my kids just for them to tell me I gotta go here there and everywhere and then back is not ok. If someone could at least answer the **** phone that would be great. and probably eliminate a lot of angry customers

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Virginia Department of Motor Vehicles (DMV/RMV)

Customer service issue
Reported by GetHuman-jonnimoe
Jun 25th, 2019 - 4 years ago
Not resolved
Seen by 77 customers so far
Similar issue to 277 others
0 customers following this


GetHuman-jonnimoe started working on this issue
Jun 25th, 2019 7:57pm