GetHuman912426's customer service issue with Vimeo from July 2018
Help with my Vimeo issue
The issue in GetHuman912426's own words
Promote our new video ondemand site ... On Thursday I did a refresh on a video that was already approved and this happened."Your title was unpublished because * of your videos was*were flagged by Copyright Match. If you’re using this material with permission or believe this was an error, please submit an appeal.** "EL VACIO Ep ***: EL VACIO" by Unspecified (Appeal)"*The music in the video is Feel Good by Apple music royalty free. We did not hear back from them until Monday and then just auto relpy type of email. Not only did they lock out the video in question but shut down our on demand site. Before we knew we had a problem we had a huge promotional roll out and sent ***** people the link to our new on demand site. So they have lost interest, and it's * days now and nothing from Video we are a pro user not a free account.
They have not contacted me for * days
Getting their mess straightened out in a timely manner
I have sent them emails everyday
I have an issue with Vimeo too
How GetHuman912426 fixed the problem
I took it Public to Get Human and their Vimeo facebook, and we kept applying pressure until we finally got some customer service from Vimeo
Please help with my Vimeo issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.