I need help!!!! Please, please, please! I think this should be simple. Since there’s...

GetHuman727850's customer service issue with Vimeo from May 2018

14 views | 655 similar | 0 following
Help with my Vimeo issue
GetHuman727850's next move: find and follow the right step-by-step guide.
Vimeo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman727850 will need to dig through the advice provided by Vimeo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman727850 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Vimeo has better answers for you: Vimeo Help Center
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The issue in GetHuman727850's own words
I need help!!!! Please, please, please! I think this should be simple. Since there’s no way to talk to a human, hopefully this can be and should be very simple. I have been with Vimeo for years (I am a wedding videographer, I use the site to showcase my highlight video samples). I am now a Plus member. The issue I am having now is that I am trying to expand my business to include posting real estate videos. The problem is with the real estate companies. When I share my link, other properties show up when they view the link (their direct competitors, etc.). I’m not sure how to share the link with them, but also have another version (which includes my business insignia) that I can make public for marketing purposes. When I went into settings and tried to share a “non Vimeo” version it couldn’t be shared. Basically I want to send a few videos to this companies IT department, but they need to be “clean” and not linked to Vimeo, so when they put up the videos on their various sites, there are no issues. What do I do? Thanks! Sincerely, Rod, Rod Baker Video, LLC.

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Vimeo

Customer service issue
Reported by GetHuman727850
May 29th, 2018 - 2 years ago
Fixed
Seen by 14 customers so far
Similar issue to 655 others
0 customers following this
Items needed
Who made the purchase
Email address associated with the booking

Timeline

GetHuman727850 started working on this issue
May 29th, 2018 4:32pm
GetHuman727850 indicated the issue is not fixed yet.
May 29th, 2018 5:54pm
GetHuman727850 indicated the issue is not fixed yet.
May 30th, 2018 6:29pm

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