I need help!!!! Please, please, please! I think this should be simple. Since there’s...

GetHuman727850's customer service issue with Vimeo from May 2018

Help with my Vimeo issue
I need help!!!! Please, please, please! I think this should be simple. Since there’s no way to talk to a human, hopefully this can be and should be very simple. I have been with Vimeo for years (I am a wedding videographer, I use the site to showcase my highlight video samples). I am now a Plus member. The issue I am having now is that I am trying to expand my business to include posting real estate videos. The problem is with the real estate companies. When I share my link, other properties show up when they view the link (their direct compe***ors, etc.). I’m not sure how to share the link with them, but also have another version (which includes my business insignia) that I can make public for marketing purposes. When I went into settings and tried to share a “non Vimeo” version it couldn’t be shared. Basically I want to send a few videos to this companies IT department, but they need to be “clean” and not linked to Vimeo, so when they put up the videos on their various sites, there are no issues. What do I do? Thanks! Sincerely, Rod, Rod Baker Video, LLC.
I trust that Vimeo will make this right and come up with a resolution that is fair.
Help with my Vimeo issue
Do you have a customer issue as well?
We can help you get Vimeo's attention and get better help faster. Tap below to get started.
Having Vimeo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Vimeo email you?
This email address isn't valid

Vimeo

Customer service issue
Reported by GetHuman727850
May 29th, 2018 - 3 mons ago
I have an issue with Vimeo too
Fixed
Seen by 12 customers so far
Similar issue to 655 others
0 customers following this
Items needed
Who made the purchase
Email address associated with the booking
Timeline
GetHuman727850 started working on this issue
May 29th 4:32pm
GetHuman727850 indicated the issue is not fixed yet.
May 29th 5:54pm
GetHuman727850 indicated the issue is not fixed yet.
May 30th 6:29pm