Hello my name is deidra and I am writing due to mist flavor, Vanilla Lace being removed...

GetHuman1353822's customer service issue with Victoria's Secret from October 2018

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The issue in GetHuman1353822's own words
Hello my name is deidra and I am writing due to mist flavor, Vanilla Lace being removed from your stores on online shopping I have attempt to try other mist you have available however too sweet and smell like I'm in a flower garden. Vanilla Lace has a smooth mild alluring fragrance, classy in every aspect. I'm not sure who made the decision to remove one of the best products you have, but it was a huge mistake, in my opinion. I continue to shop with you guys because I do love the undergarment as well however it was because I first purchased Vanilla Lace mist many years ago that I began shopping regularly at your store. So disappointed with the choices of mist sprays you currently have available. No longer with the rich smooth smell but closer to a dollar store spray. Please if you have any bottles available, contact me and I will take them off you hands. I would use the vanilla lace mist with my Channel body cream and the pair was a match. I truly appreciate anything you can do.
return the vanilla lace mist, without the apple or other added smell. I was perfect how in its original flavor,.
I have been a customer for many years
The other * different types of mist all have the exact same too sweet smell.
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Victoria's Secret

vanillia lace mist
Customer service issue
Reported by GetHuman1353822
Oct 16th, 2018 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 143 others
0 customers following this

Timeline

GetHuman1353822 started working on this issue
Oct 16th, 2018 12:24pm