I was a CBS All Access customer, now Paramount. I believe the time zone for programmin...

GetHuman-lindalf's customer service issue with Viacom Inc. from March 2021

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I was a CBS All Access customer, now Paramount. I believe the time zone for programming is incorrect. I live in AZ. I am in AZ time zone, but I believe Paramount has me in an eastern time zone. Usually, no matter what was on my live local channel at * PM the "live" channel was always National News with Noah O'Donnell. Not so today, ****. Instead live basketball (which I have no interest in watching) was on. If I switch to "live" CBSN all I get is coverage of the shooting in Boulder CO (over & over coverage) no other national news. **Also, I called the number I had for CBS All Access, I was left on hold for ** minutes. No on ever came on the line. What is a phone number to reach Paramount?

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Viacom Inc.

Customer service issue
Reported by GetHuman-lindalf
Mar 23rd, 2021 - a month ago
Not resolved
Seen by 4 customers so far
Similar issue to 65 others
0 customers following this

Timeline

GetHuman-lindalf started working on this issue
Mar 23rd 2:55am