I have phone service, a tablet and jetpack. My service started new on October **th. I...
GetHuman3833530's customer service issue with Verizon Wireless from October 2019
Help with my Verizon Wireless issue
First: share to improve GetHuman3833530's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3833530 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman3833530's own words
I have phone service, a tablet and jetpack. My service started new on October **th. I have not had any internet service on my phone since Oct **th. My jetpack is so slow I cant do anything on the internet. My name is Shelba Reeves, my number is **********. I am ** and live alone. I have stage * breast cancer and do alot of my financial insurance business over the phone. I have to take pictures of receipts, Bill's and letters and send to different cancer organization's in order to get assistance with medical Bill's. My camera us do slow I cant get a good picture. It freezes up constantly or just shuts down in the middle of me trying to send things to them. This is costing me money and it is causing Bill's not to be paid on time. That effects my credit. I paid you on time so why is my service so bad. This is not what your sales person told me I could expect. I explained to the young man that this had to be reliable. It is not. I either want t it fixed and my money this month refunded or the right to go to another phone service. I have called your technical support ** times and either my phone shut down or I got cut off.
GetHuman3833530 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman3833530 fixed the problem
We are waiting for GetHuman3833530 to fix the problem and share the solution with the rest of us customers.
Please help with my Verizon Wireless issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Verizon Wireless customer problems.