I do not have an activated phone n why im emailing you. Im needing help with unlocking it so i can get it reactivated for her.

GetHuman-desmicha's customer service issue with Verizon Wireless from April 2019

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Help with my Verizon Wireless issue
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The issue in GetHuman-desmicha's own words
Unlocking it so i can get her phone reactivated for hee. ... My mother has a really old Verizon LG Samsung Flip Phone that she hasnt had activated in over a year. Lastnite she wanted it activated n turns out it has a lock code she doesnt remember. I did she her bday n a few other numbers but that wasnt it. She didnt kno her secuity code either. She doesnt want to spend ** on a different one. I also however talked to a Rep lastnite who said her phone was reported lost or stolen over a year ago and told me to contact Verizon closest to where i live during reg business hours which i thought was rude. This flip phone is old n she doesnt want any other phone but this one. She is stubborn, can someone plz help me to get this phone reactivated.
I cant get into her phone for the codes or numbers or codes or Imei.
Unlocking it n getting it reactivated
I myself do not have a phone, my husband has n he keeps it. Im clueless when it comes to electronics n technology. My mother obviously wants to get back her business with your company.
Yes, i have talked to a Samsung Rep but she said I had to call Verizon.
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Verizon Wireless

Prepaid Verizon Wireless LG Samsung Flip Phone
Customer service issue
Reported by GetHuman-desmicha
Apr 15th, 2019 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 13690 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security

Timeline

GetHuman-desmicha started working on this issue
Apr 15th, 2019 1:56pm
GetHuman-desmicha indicated the issue is not fixed yet.
Apr 15th, 2019 7:21pm

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