Paid my Verizon phone bill and all of a sudden it doesn't work and my* is not recognized! Need my phone back working!

GetHuman1354632's customer service issue with Verizon Wireless from October 2018

10 views | 6036 similar | 0 following
Help with my Verizon Wireless issue

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Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman1354632's own words
Get with a real person with Verizon customer service and get my phone back on! ... My Verizon prepaid plan was paid in full with $** refill card the day it was due. * days ago my phone just stopped working and when I tried to use my Verizon app it said it did not recognize the number and I have been with Verizon for months. When I call the customer service it also says I have no working number and speaking with a representative is not an option. I just want my phone back in working order, I've paid fifty dollars to just have a phone that don't work the last few days... i need my phone back on indefinitely! Thanks so much for your help
I couldn't get a human being on the phone bc they said my phone number was not recognized!
Fixing my phone back and give me my days lost by thirty error
I have only been happy with Verizon and got many friends to switch to Verizon prepaid wireless...
Tried calling and now this on the internet bc I cannot get past them not recognizing my number.
How GetHuman1354632 fixed the problem

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Verizon Wireless

Verizon prepaid wireless phone
Customer service issue
Reported by GetHuman1354632
Oct 16th, 2018 - 4 years ago
Seen by 10 customers so far
Similar issue to 6036 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security


GetHuman1354632 started working on this issue
Oct 16th, 2018 2:49pm
GetHuman1354632 confirmed the issue is fixed. Hooray!
Oct 16th, 2018 3:04pm