The service to my verizon wireless prepaid account was deactivated somehow I went into...

GetHuman-icyg's customer service issue with Verizon Wireless from October 2018

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Top Tip from another customer
If you are having device or service issues with your phone then you should bring the phone into the closest Verizon store. You can find the closest Verizon store by using this link here https://www.verizonwireless.com/stores/. Bring your phone and account information with you to the Verizon store and they should be able to help you.
The issue in GetHuman-icyg's own words
The service to my verizon wireless prepaid account was deactivated somehow I went into a local branch and they couldn't help because they were busy. I need my phone turned back on with my old number. Thw new number is ********** and my original number is ********** my pin is ****
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Verizon Wireless

Customer service issue
Reported by GetHuman-icyg
Oct 1st, 2018 - 9 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 20 customers so far
Similar issue to 5109 others
1 customer following this
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman-icyg started working on this issue
Oct 1st, 2018 1:01am