Went past my expiration time by two days (*******) for my verizon wireless phone due t...

GetHuman-starrbab's customer service issue with Verizon Wireless from September 2018

4476 similar
0 following
Help with my Verizon Wireless issue
First: share to improve GetHuman-starrbab's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-starrbab to get a Verizon Wireless rep on the line!
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-starrbab may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman-starrbab's own words
Went past my expiration time by two days (*******) for my verizon wireless phone due to back surgery issues and rehab appointments..I spoke with a representative on ******* and was told after he spoke with his manager that the money would be refunded but would take apprx ** hours to show on my phone..It is now going on ** hrs and the money is not showing.. I called this afternoon and spoke with another representative (Mariah) who just kept asking the same questions over and over..I requested to speak with a manager,,she said ok and ** minutes someone named Jenn or Jenna got on the phone,,(I sear it was Mariah) said let me look at notes and I the call was disconnected ** minutes or so later.. I don't know what to do at this point,,because the *-***-***-**** now says they can't take calls try the number later... What is going on?
GetHuman-starrbab did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman-starrbab fixed the problem
We are waiting for GetHuman-starrbab to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon Wireless email you?
This email address isn't valid
Follow this issue
See how GetHuman-starrbab fixes it.
This email address isn't valid

Verizon Wireless

Customer service issue
Reported by GetHuman-starrbab
Sep 21st, 2018 - 6 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 4476 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-starrbab started working on this issue
Sep 21st, 2018 10:01pm