I need to order another pre-paid cell phone (Kyocera Dura XV Extreme). I am a Verizon...

GetHuman5524365's customer service issue with Verizon Wireless Prepaid from December 2020

Help with my Verizon Wireless Prepaid issue
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The issue in GetHuman5524365's own words
I need to order another pre-paid cell phone (Kyocera Dura XV Extreme). I am a Verizon customer (***-***-****). Your website will accept my password and ID, but I cannot complete the "most memorable location." My favorite food is salad. My favorite color is blue. What else do you need to know , so I can order a phone.*When I went to a Verizon store, they said that they cannot order prepaid phones.*I need your help to order a new phone and continue with my Verizon prepaid service!

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Verizon Wireless Prepaid

Customer service issue
Reported by GetHuman5524365
Dec 5th, 2020 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 730 others
0 customers following this

Timeline

GetHuman5524365 started working on this issue
Dec 5th, 2020 12:58pm