I need to order another pre-paid cell phone (Kyocera Dura XV Extreme). I am a Verizon...

GetHuman5524365's customer service issue with Verizon Wireless Prepaid from December 2020

Help with my Verizon Wireless Prepaid issue
First: share to improve GetHuman5524365's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5524365 may need:
Phone number, Account PIN, and Name on the account
The issue in GetHuman5524365's own words
I need to order another pre-paid cell phone (Kyocera Dura XV Extreme). I am a Verizon customer (***-***-****). Your website will accept my password and ID, but I cannot complete the "most memorable location." My favorite food is salad. My favorite color is blue. What else do you need to know , so I can order a phone.*When I went to a Verizon store, they said that they cannot order prepaid phones.*I need your help to order a new phone and continue with my Verizon prepaid service!

GetHuman5524365 did not yet indicate what Verizon Wireless Prepaid should do to make this right.

I have an issue with Verizon Wireless Prepaid too
How GetHuman5524365 fixed the problem

We are waiting for GetHuman5524365 to fix the problem and share the solution with the rest of us customers.

Please help with my Verizon Wireless Prepaid issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
my husband and I have Verizon pre paid phones. we are switching to AT&T pre paid...During Covid, our churches' cell phone (a pre-paid Verizon Samsung Flip Phone) ra...I purchased a Verizon prepaid phone ate. Activated it and paid online with a...im trying to activate my new verizon prepaid cell phone. i have already paid for...Attempting to setup "My Verizon" app. When I enter my Verizon Wireless Prepaid n...I need to reactive my old Verizon prepaid cell phone and add minutes to it so I...I need to reactive my old Verizon wireless prepaid phone and add minutes to it ca...I need a new number on my Verizon prepaid phoneProblem activating my phone. With a prepaid verizon card.
Do you have a customer issue as well?
We can help you get Verizon Wireless Prepaid's attention and get better help faster. Tap below to get started.
Having Verizon Wireless Prepaid issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Verizon Wireless Prepaid

Customer service issue
Reported by GetHuman5524365
Dec 5th, 2020 - 3 months ago
I have an issue with Verizon Wireless Prepaid too
Not resolved
Seen by 6 customers so far
Similar issue to 730 others
0 customers following this

Timeline

GetHuman5524365 started working on this issue
Dec 5th, 2020 12:58pm