Before contacting them, items GetHuman-megstyle may need:
PIN on Account, Account Number, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address, and Last 4 of Social Security
Tip from another customer
I am not sure I can afford my current Verizon bill and I am looking to set up a payment plan.
The issue in GetHuman-megstyle's own words
Hello I have had a family emergency and have been at the hospital with my terminally ill husband I had a payment agreement set up for the **nd I'm begging can you please hold off till the *th of October and and make a payment then and then agsin in * weeks after the *th.please I'm asking you to please not disconnect me I really need my phone to keep contact with the hospital...please can.you work this out for me...I'm so sorry..it's imperative I don't lose my phone...
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