I have lost transmit audio ( no one can hear me). The phone is an apple *x has been wo...

GetHuman-pawshav's customer service issue with Verizon Repair from December 2018

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The issue in GetHuman-pawshav's own words
I was trying to talk to my Doctor, he could not hear me so had to use another phone to complete call. Then called my wife, she could not hear me either.*So trying to get it fixed? ... I have lost transmit audio ( no one can hear me). The phone is an apple *x has been working just fine.*need repair services to send a new phone so I can send this one to them .
I am over ** years old and this is my life line.
Send a new phone so that I can change over and send this one back.
WE have been Verizon customers for ** years
call wife to prove problem was in Phone.
I have an issue with Verizon Repair too
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Verizon Repair

Apple *x
Customer service issue
Reported by GetHuman-pawshav
Dec 3rd, 2018 - a mon ago
I have an issue with Verizon Repair too
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Seen by 3 customers so far
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
GetHuman-pawshav started working on this issue
Dec 3rd, 2018 3:06pm