I own a house at **** Newman Road in Clifton Virginia *****. It does have Verizon Fios...

GetHuman-jfullert's customer service issue with Verizon Repair from July 2018

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The issue in GetHuman-jfullert's own words
I own a house at **** Newman Road in Clifton Virginia *****. It does have Verizon Fios, but I do not think that matters. We did some grading work on the driveway. We called Miss Utility, but Verizon did not come mark the lines. We hit a line that feeds across our driveway to the neighbors house and cut out their service. You guys came and put in a temporary line, but it is laying on the ground across the gravel driveway, where it will get damaged again. I would like to know if a permanent repair is scheduled and when that may be. Thank you. ***-***-**** ****
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Verizon Repair

Customer service issue
Reported by GetHuman-jfullert
Jul 3rd, 2018 - a yr ago
I have an issue with Verizon Repair too
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Seen by 6 customers so far
Similar issue to 374 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman-jfullert started working on this issue
Jul 3rd, 2018 3:46pm
GetHuman-jfullert indicated the issue is not fixed yet.
Jul 3rd, 2018 5:22pm
GetHuman-jfullert indicated the issue is not fixed yet.
Jul 3rd, 2018 5:22pm
GetHuman-jfullert indicated the issue is not fixed yet.
Jul 3rd, 2018 5:23pm